Agency Name: Kaplan Leaman & Wolfe Court Reporting & Litigation Support
Website: klwreporters.com
Phone: (877) 559-3376
Location: 325 Chestnut Street, Suite 909, Philadelphia, Pennsylvania 19106
Areas Served: Worldwide Coverage
Years in Business: 36
Services Provided: Court Reporting, Local & Realtime Streaming, Video Services, Trial Support Services
Name and Title of Interviewee: Gregg B. Wolfe – Owner
Agency Summary in 3 Words:
Unparalleled Customer Service
What is your agency motto?
Over 35 Years of Service Built On Excellence with a 15-Minute Response Time
What sets your agency apart?
Unparalleled Customer Service, Over 35 Years as an Owner-Operated Business, Guaranteed 15-Minute Response Time, Mr. Wolfe, the Owner, has been a Federal Official Reporter for over 30 Years and has reported a multitude of cases.
What advice would you give students or those just entering the field of court reporting on how to align themselves with an agency?
Must attain national certifications, i.e., RPR, CRR, the Certified Real time Test, upon graduating school. To obtain the latest technology and to report real time for each job. Real time is the propelling factor in the court reporting industry today, and what keeps us sustained.
Since your agency first opened, what do you feel has changed the most in the industry?
Contracting with various insurance and groups as well as national conglomerates have flooded the field. Customer Service, Quality and Ability is not what it used to be as a result of owners not being court reporters or having knowledge of the field.
What do you like most about LiveDeposition?
LiveDeposition has a tremendous response time for its customers, a wonderful support team, one that educates and assists at all times in order to effectuate both the Local and Real time Streaming capabilities. They are constantly on the forefront of the technology and continuing to make new advancements for the benefit of the court reporters to service its clients. The technology is extremely user-friendly and the attorneys love the benefits.